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| IRIDIUM | One Year $60 | Two Years $100 | Provides bench testing, diagnosis, cleaning, firmware checks, and re-flashes. *water damage cleaning is available but not guaranteed. |
| BGAN | One Year $100 | Two Years $180 |
The Iridium and BGAN maintenance program does not cover the cost of any repairs, labor or replacement parts that might be needed for services that cover all parts, services and labor. See our Bluecosmo service warranty.
This plan provides all the Protection plan services as well as parts, service, and labor for repairs needed on the equipment.
Some of the list of parts, services, and repairs are as follows:
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1 YEAR $250 2 YEAR $450 3 YEAR $600 |
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Iridium Motorola 9500 Satellite Phone and Parts for Satellite Phone Repair |
These prices are for Satellite Phone Repair only. *Call us for BGAN, or any other repair that is not listed.
| Bench test and diagnosis | $100 | Out of Warranty Repair/RMA Bench Test (includes re-flash, and cleaning) |
| Level 1 | $250 | Replacement of front/back housing, microphone, speaker, capacitor, keypad, or water damage cleaning |
| Level 2 | $300 | Replacement of LCD, keypad board, antenna swivel socket/sensor, volume switch, SIM card reader/latch door/MMI PCB, Data port |
| Level 3 | $450 | Electronic component/PCI board repair. Re-soldering of power jack, headset jack, or cSIM card readers |
| Reconditioning | $300 | Conditions your phone to like new standards and original specifications |
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Steps For Water Damaged Equipment If a unit is submerged or water damaged take the battery out as quickly as possible to prevent further damage. The longer the unit sits, the more corrosion sets in, so the equipment should be sent in for treatment as soon as possible. Water Damage Treatment is not guaranteed. Water damaged equipment may also require additional parts replaced which will be quoted at that time. Standard Repair Rates Standard labor rates for repairs are $125 per hour, and any parts needed are added to that cost. |
Out of Office Repairs Any out of office repairs will require travel expenses, lodging, or after hours/weekend rates. *Call us for quote. Additional Insurance As an additional benefit there are replacement equipment options for Protection Plan customers. With this option there is an added cost on the annual price depending on the equipment owned. There is also a deductible for the replacement of the un-repairable equipment. We also have loaner phones, and expidited repair options as well. Ask our service and repair tech for these options. |
BGAN Repairs For all BGAN repairs except for Protection Plan owners must call for support and estimate of repairs.* All repair services done through BlueCosmo are done in a thorough and professional manner. We do not represent any satellite communication network as a service and repair center. We are an independent agent. |
