Need an Item Repaired?
BlueCosmo carries a variety of options for maintaining, servicing and repairing satellite equipment for the individual owner, and corporate operations. Our technicians are thoroughly trained and dedicated to maintaining and repairing your satellite communications equipment and getting you up and running again quickly. Every repair we do, with the exception of water damage*, is backed by our BlueCosmo warranty.
Warranty Program: Our Extended Warranty for Iridium devices provides peace of mind for three (3) years, should something happen to your phone that the manufacturer's warranty does not cover. You can add this option when purchasing Iridium Extreme, Iridium 9555 or Iridium GO! devices online.
We would like to say "no problem" when it comes to repairs of equipment that has been dropped in the water, but the fact is, we can't. If you drop your phone in the water pull out the battery immediately and send it in for service as soon as possible. We will clean the phone and check it for functionality. Water damaged phones are serviced under the same price structure as other repairs (evaluation fee, parts, labor) but due to the nature of the damage we cannot warranty the repairs we make.
If your phone is not operating due to water damage please call or email us. We can do a quick evaluation on the phone to see if repair is an option. If the phone is beyond repair we can get you in contact with our sales department to get a quote for a new or refurbished phone. We will even offer you a credit for your broken phone if you send it to us.
Call 1-877-258-3496 or send an email to firstname.lastname@example.org.