BlueCosmo Shipping Policies

We want you to have a great experience so here are a few things you should know.

Free Shipping Policy

Enjoy free ground shipping for orders over $49 (excluding rentals) with a delivery address within Canada or the US. To take advantage of this offer, simply select the "free ground shipping" option during checkout.

Rental Shipping Policy

Enjoy "round-trip" shipping on rentals. The shipping rates presented during checkout include both delivery to you and return shipping to us. A prepaid return waybill is included with your rental order and should be used to send your rental kit(s) back to us. By using the prepaid return waybill, you will not incur additional shipping costs when returning your equipment.

Standard Shipping Policies

Orders are processed as we receive them. Actual shipping time is contingent upon availability of merchandise and credit verification. Most orders are shipped within one (1) business day of receiving your order. No orders are processed or shipped on Saturdays or Sundays unless previously arranged. We offer a range of shipping options to accommodate different requirements. All orders shipped to residential addresses require the signature of an adult.

In the event of delays, every effort will be made to contact you by phone or email. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.

Delivery Dates

BlueCosmo ships via United States Postal Service (USPS), United Parcel Service (UPS) and FedEx. UPS/FedEx do guarantee their deliveries to arrive by certain times/dates. At times, circumstances beyond their control (e.g. weather) may result in delivery delays. Deliveries that are delayed due to circumstances beyond their control, do not qualify for the delivery service guarantee.